Privacy Commitment

Uptown Pokies has adopted a full transparency policy towards our Privacy commitment. We deeply care about your support of our platform, therefore we do not hide anything regarding our data collection policy from our players. We wish to let you know every detail of how your data will be handled and used and ensure you that any information you provide to us is handled with respect and care. Please review the Privacy policy before using our services, to make sure your decision to join us is well-informed.

Data We Gather

We want to be upfront with our clients. Data collection is an important part of our operations and below we will outline how your data will be used and collected:

Personal information

We understand that your personal data is sensitive information and assure you that it will be handled with utmost care. Here are the ways we collect your data:

1. Setting up your account. We gather your personal information as a part of setting up your account at Uptown Pokies, which ensures that neither Uptown Pokies nor the players are acting outside the legal norms. You may also be asked to provide financial details to third-party platforms, as Uptown Pokies does not handle financial information.
2. Personal voluntary contribution. You may be asked for your direct input over live chat or email, or the Uptown Pokies blog, asking for your feedback. This is not mandatory, but greatly appreciated.
3. Personal Device Data. Data like IP address, device ID number and geolocation help us more than you can imagine, as we use this information to better our services for specific user needs.

Your personal data is used to provide you a tailor-made experience of Uptown Pokies Casino, with offers, suited for your specific needs.

Non-personal Information

We collect data that has no direct ties to your personal identity. Things such as usage patterns, the activity you showcase on our site or our blog, visiting timestamps, language settings and usage of referral links. Activity logs highlight your actions on our platform, which in turn helps us make our services better suited for our audience as a whole.

Why do we gather Data at Uptown Pokies?

Data is collected for many different reasons, but the following reasons are the dominant causes for data collection:

• Ensuring a secure and streamlined gambling experience for remote playing.
• Optimizing our management services and gaming offers.
• Creating a tailored experience with games, bonuses and promotions based on individual player preference.
• Complying with laws and regulatory requirements of Australia.
• Preventing fraud and money laundering.

Every piece of information plays a distinct and valuable role, as we utilize it in accordance with the Privacy Policy stated on this page.

Data retention Period

Players' autonomy over their personal information is a priority at Uptown Pokies Casino. You can update your personal details at any moment by reaching out to our support agents via email or livechat. You can completely remove your personal information by sending us an email, but please keep in mind that we cannot delete or remove your transaction data or any other records that third-party casinos are mandated to retain by law.